NCC Approved Motorhome Dealerships
For the sale of new and used motorhomes and provision of associated services
The NCC Approved Dealership scheme is an initiative to improve consumer protection and to promote and protect the interests of NCC Dealership members. At the scheme’s heart is a new Consumer Code of Practice for Motorhome Sales. The Code establishes a benchmark for industry best practice and standards which are then monitored and policed through the NCC Approved Dealership scheme.
By being NCC Approved and complying with the Consumer Code of Practice, a Motorhome Dealership can demonstrate to existing and potential customers that it makes a conscious and tangible commitment to protect their interests. The main principles of the Code are to:
- Treat consumers fairly
- Provide greater consumer protection and rights than required by law
- Deliver high levels of customer satisfaction
- Monitor customer satisfaction for continuous improvement
- Ensure access to low cost independent redress
All of these commitments are valued by consumers and give businesses an edge over their competitors.
To find out how you can be better protected read the NCC Approved Motorhome Dealership Code of Practice